Will Kelly is a versatile technical writer, analyst, and consultant based in the Washington, DC area specializing in Software Development Life Cycle, operations, and technical architecture documentation. He has worked on projects for commercial, federal government, Non Governmental Organization, and higher education clients. Prior to writing for WebWorkerDaily, he wrote for three national technology publications on topics including smart phones, mobile computing, VoIP, Microsoft Office, and network security. Will was the technical reviewer for over thirty computer books about web development, Microsoft Office, and Microsoft technologies. He is currently focused on collaboration, remote access, and unified communications technologies.